Customer Portals for NetSuite

  • Appify builds branded, mobile-friendly portals for customers—fully customizable to your workflows and connected natively to NetSuite. 

  • These portals are ideal for coordinating with customers without requiring NetSuite user licenses.

Key Capabilities

  • Branded web/mobile portals for customers

  • Workflow automation tailored to your needs (e.g., 15–20 drywall steps, 3–4 flooring steps)

  • Real-time syncing to NetSuite—no middleware or batch jobs

  • External user model—no need to purchase additional NetSuite user licenses

Project Overview

  • View high-level status, key dates, current project phase

  • Option to sync with scheduling or dashboard data

Appointments

  • Schedule appointments and track real-time progress

  • Receive “On My Way” notifications for site visits

Document & Image Sharing

  • View and approve plans, selections, or other documents

  • Visual records for feedback and transparency

Payments

  • Approve quotes, agreements, and service forms (e-signatures)

  • View invoices, make secure payments, and review billing history

Change Orders

  • View and approve change orders

  • Access change history, cost impacts, and approvals

Powerful Platform

  • SOC 2 compliant with industry-grade security

  • Role-based access controls

  • Scalable for 1000s of users

Top Benefits

  • Cuts licensing costs—customer users don’t need NetSuite logins

  • Reduces email back-and-forth with real-time collaboration

  • Branded experience strengthens your identity with customers

  • Supports both structured (multi-step) and flexible workflows

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